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Under what circumstances will my electricity supply be disconnected?

LUCELEC will withdraw service in a number of situations:

  • At our customer's request. This may be done in writing or in person at our Commercial offices. Proper picture identification is required to process the request.
  • For non-payment of bills over a period of time
  • For unauthorized use of electricity through abstraction or diversion
  • For the illegal tampering with meters, switches, fuses or other apparatus owned by the Company
  • Upon instruction by the Chief Electrical Engineer of the Ministry of Communications, Works, Transport and Public Utilities