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Your Electricity Bill

You can pay with cash, cheque, MasterCard and VISA credit cards, VISA, BOSL and First Caribbean International Bank debit cards.

Paying Your Electricity Bill

Account Payment Policy

It is your responsibility as an electricity consumer to make payment of all amounts billed within 30 days of the billing date. All the amounts still owing after 30 days of the billing date are subject to disconnection without further notice.
Bills can be paid in full as soon as they are received. For those customers who are not always able to make full monthly payments, the option of making part payments throughout the month as funds come to hand is also available. Advance payments are also welcomed, especially in cases where customers expect to be away around the time that payment becomes due.

Payment Methods and Locations

For the convenience of our customers, we have made it possible for payment of bills at various business houses around the island. These are listed below:

LOCATION TELEPHONE NUMBER
LUCELEC’s Offices  
Castries Administration Office (Open Weekdays from 7:30 a.m. - 4 p.m.) 457 - 4400
Vieux Fort Administration Office  (Open Weekdays from 8 a.m. - 4 p.m.) 457 - 4852
Soufriere Administration Office (Open Weekdays from 8 a.m. - 4 p.m.) 457 - 4840
Rodney Bay Administration Office (Open Weekdays from 8 a.m. - 4 p.m. and on Saturdays from 8:30 a.m. - 12:30 p.m.) 457 - 4440
Other Locations  
Super J Supermarket outlets (Bill Express)   
Any branch of First Caribbean Bank 456 - 1000
Any branch of 1st National Bank 455 - 7000
The Laborie Credit Union 454 - 6090
Bank of St.Lucia 456 - 6000
The Choiseul Credit Union 459 - 3119
The Mon Repos Credit Union 455 - 3372
The Micoud Credit Union 454 - 4499
National Farmers Credit Union 454 - 6710
Dennery Community Credit Cooperative Society Ltd. 453 - 4189
Saltibus Cooperative Credit Union 455 -1259
La Resource Cooperative Credit Union 453 - 3416
St. Lucia Civil Service Cooperative 452 - 4807 /8 /9
Sure Pay Outlets (J. E. Bergasse, Glace Supermarkets, gl foodmarket, The Document Centre, United Insurance, West Coast Credit Union in Anse La Raye) 456-6500

Customers may also mail cheques to:

St. Lucia Electricity Services Limited
John Compton Highway
P. O. Box 230
Castries

Online bill payments are also available through the Bank of St. Lucia and the Bank of Nova Scotia.
(Note: Ensure you have sufficient time for the payment to reach us before the due date.)

Disconnection / Reconnection Policy

Disconnection can occur at any time after the due date shown on your bill. After the due date it is your responsibility to ensure our collection department is informed of any payment made at any location other than our Administration Offices. When disconnection occurs reconnection will only be done after full payment of the arrears, reconnection fee, and additional deposit if applicable.

Your Responsibility Regarding Damage

When your service is disconnected for non-payment of arrears, you are responsible for taking whatever action necessary to protect your assets. LUCELEC will not be held responsible for any damage, including the loss of frozen foods.