Castries, August 26, 2024 – The St. Lucia Electricity Services Limited (LUCELEC) announces the opening of its new customer service office at the CARILEC Building in Sans Souci. To ensure the comfort and safety of all customers and employees, a phased approached or soft opening will take effect on Tuesday August 27, 2024.  

Castries, May 31, 2024 – St. Lucia Electricity Services Limited (LUCELEC) has issued refunds of VAT (Value Added Tax) charged on reconnection fees to over nineteen thousand customers for the period 2020-2023.  This follows a thorough reassessment prompted by a recent clarification of the December 30, 2019, amendment to the VAT Act that reversed the VAT previously charged on reconnection fees.

Castries, December 20, 2023 – St. Lucia Electricity Services Limited (LUCELEC) wishes to advise customers and the general public of the temporary closure of its Rodney Bay Office until further notice. Additionally, customers may experience service delays with the online processing of service requests and transactions. This is due to the absence of a number of key team members.

All options for conducting business with LUCELEC including SurePay and remote options remain available and customers are highly encouraged to utilize these channels.