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System Control

LUCELEC Statement On Service Interruptions On August 16 & 17

LUCELEC Statement On Service Interruptions On August 16 & 17

Castries, August 20, 2024At 8:53 a.m. on Friday, August 16, 2024, St. Lucia Electricity Services Limited (LUCELEC) experienced a loss of service to approximately 20% of its valued customers.

The outage was caused by a fault on its distribution network due to excavation works that damaged a section of underground cable close to the LUCELEC Cul-de-Sac substation.

LUCELEC technical teams immediately began network system repairs with restoration beginning at 9:37 a.m. and ending at 2:32 p.m. on Friday afternoon.

LUCELEC Improving Protection Systems for Greater Reliability

LUCELEC Improving Protection Systems for Greater Reliability

St Lucia Electricity Services Limited (LUCELEC) is continuing efforts to reduce interruptions to the electricity supply to customers. The power company is improving its protection systems through a major software upgrade and training in its use. 

Currently nine members of staff are attending a training workshop in how to use the software which maintains the relays used by the electricity company to pinpoint and repair faults on its network. Relays are protective devices that ensure any changes in the electricity network are immediately communicated to the System Control Centre.

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